"It's 2023 and the Chief Technology Officer in every company needs to understand that Technology Airtime is costing its business, our governments and all businesses the combined number of Trillions of dollars in lost time every year."
The Chief Technology Officer is the most important technology leader in any organization. They are responsible for the technology strategy, the technology budget, and the technology performance of the entire company.
And yet, most CTOs have never heard of Technology Airtime.
Technology Airtime is defined as the time when you are waiting on the technology, or the technology is waiting on you. It is the hidden cost that every CTO should be measuring — but almost none of them are.
If a company has 1,000 employees, and each employee wastes 15 minutes a day because of Technology Airtime, that is 250 hours of wasted time every day. At an average salary of $50 per hour, that is $12,500 in wasted time every day. That is $4.5 million per year.
Every CTO needs to know about Technology Airtime. Because what gets measured gets managed. And what gets managed gets reduced.